Australia | USA

FAQ

1. Is Dolphin T top easy to install?

Yes, you can install it easily with a friend.

2. What material is Dolphin T tops made from

The frame of Dolphin T tops is made from 2 inch 6063 aluminium tube, the canopy is made from VIII grade UV resist acrylic which can last 5 years as long as Sunbrella. 

3. Do you sell products globally?

We only ship in US and Canada.

4. When will you ship my order?

We always ship your order within 2 business days from the date we receive your payment. If you place your order but don’t submit payment, we will ignore your order automatically, and you don’t need to inform us to cancel.

5. What carrier do you use to ship?

We ship by UPS or Fedex ground, it usually takes 3-5 business days to arrive.

6. What kind of payment do you accept?

PayPal or credit card.

7. What should I do if I am unsatisfied with the products or the product doesn’t fit my boat?

You can refund your order within 15days from the date you receive your order, if the quality is not ok, we will send you a UPS return label and we will pay the return shipping cost. If it doesn’t fit your boat, you can PayPal us the return shipping cost and we will send you the UPS returning label.

8. Can I get continuous after sales services in the future?

We will be always here before and after your purchase.

For most brands made out of US, it is always a headache to get replacement spares when you need to repair your products, we keep all common spares in stock and we supply free replacement for damages during transportation or quality issues. However we cannot cover the cost you paid to the third party to replace the parts, and all Dolphin products are priced based on this policy.
For any spares lost or destroyed by comsumers we will offer the spares at cost price. You can find the spares in the menu of accessories.

9. Why does Dolphin T top canopy look different from normal T tops?

Yes, Dolphin T tops look different but nicer than normal T top in market, because the canopy is installed on top frame with zipper but not bungee cord, it makes Dolphin T top look like customized and it also makes the installation easy and quickly.